Through our comprehensive service offerings, we work with organizations to prepare the ground for change and ensure that it takes root.
Diversity in the workplace can take the form of several very different realities. Diversity can create everything from tension and anxiety, to misunderstanding, discomfort, and conflict. Inclusion, on the other hand, is heavily correlated with long-term business success.
A diverse workforce is a kaleidoscope of ideas and perspectives; employees are more innovative, creative, and adept at solving problems. The difference is not in how much or what type of diversity an organization has, but rather in how it is managed. The same people, the same managers, and the same organizations can achieve tangible results by managing diversity effectively.
Strategic diversity management is essential in the 21st century’s complex, rapidly shifting, and globalized business landscape. We are committed to helping organizations develop and implement sound strategy that will allow them to value and leverage the differences, and similarities, of a diverse workforce. Our focus is not on attaining greater diversity: it is on achieving world class results with the diversity that you already have and getting 100% effort from 100% of people 100% of the time.
The key to unlocking the potential of employees and realizing the “100% Rule” is in managing both diversity and performance. Managers are of critical importance: they form the on-the-ground relationships that elicit peak performance. In turn, employees are the best teachers, helping managers adapt and manage with integrity and fairness. Leaders are champions and sponsors, ensuring change is implemented and sustained. With a framework in place, each has an invaluable role to fulfill in diversity management.
It is our mission to help build and implement that strategic framework so clients can move towards diversity maturity. Approaching diversity management as a key business strategy enables organizations to reap the benefits of diverse thought that comes from diverse backgrounds, experiences, and perspectives.
Implementing a diversity management strategy should be approached with the same level of commitment and resources as any other organizational strategy. There must be a systematic, disciplined, and well-managed process of assuring that the objectives of the strategy are realized.
You can start by facing these facts:
The Diversity Coach’s℠ comprehensive Implementation Process takes a linear approach, and each element plays a critical role in the execution of a diversity vision. At the same time, the process is never prescribed. Every organization faces unique challenges and possesses unique strengths and opportunities. No two implementations follow the same route, and there is flexibility built in as we take the steps necessary to transition to a culture of inclusion that gets 100% from 100% of its people 100% of the time.
Here is our process at a glance, with more detailed information following:
Without support from leaders, change initiatives fail. That simple premise is the basis of our pre-work. We work with executives to:
We have an initial vision of where we want to go; but where are we now? To determine capability and capacity, we conduct:
During this phase, we clarify the vision through:
Continual learning is critical to the success of the change initiative. The Diversity Coach supports this with:
Continually monitoring progress is essential to ensure that diversity strategy initiatives grow into sustainable components of corporate culture.
The diversity strategy, like any other key business strategy, is never “done.” The goal is to continually revisit goals, measure results, and make improvements that will create a culture of inclusion and push organizations to raise their expectations of what they can achieve – and then meet them.